The problems associated with the new software installation extend beyond the new cases received between January 8 and 10. Cases received prior to January 8 but finalized during January 8-10 were rolled back to the last action taken by the analyst as of Friday, January 5. What this means to you, the applicant, is that a case that was approved on January 9 may be reflected in D-Trade as being "In Review" or "In Assign." For those of you who had a case showing as "Approved" but is now showing as "In Review" or "In Assign," a license will be available for downloading (printing) once the case is reworked and finalized. We expect to complete action on cases previously approved by January 30.
Licenses Issued Between January 8 and 10
If you have received an issued license via D-Trade between January 8 and 10, send an e-mail to Commander Brault (braultla@state.gov) identifying the license number, as well as the company name, company contact, and date received. Unless otherwise directed, DO NOT resubmit cases for which a license was received.
We regret the length of time taken to resolve the issues associated with the software installation and subsequent rollback. It is most disappointing to realize that the rollback also minimized the enormous progress made during November and December to reduce the large number of pending cases in our inventory.
from
http://www.pmddtc.state.gov/message_from_managing_director.htm
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